Your Thoughts on Forum Design/Usability

Discussion in 'Support & Feedback' started by Daniel, Jan 18, 2017.

  1. Iain Aschendale

    Iain Aschendale Lying, dog-faced pony Marine Supporter Contributor

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    Hate to say it, but those ads are probably AdSense and based on your browsing history. Mine are all for expensive men's shoes :)
     
  2. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    First off, I really like the layout of the content pages. I like that the text is kept at a readable column width and the default font has serifs and is big enough to be easy on the eyes and legible. I like that there are no dividers between members' posts, or boxes around them.

    There are, or used to be, some writers' forums that kept the old style of tiny print stretched out across the entire screen width. I believe there's been general movement away from that, but this is the first one I came across that didn't do that.

    I, too, like the blue theme. You can do a warmer banner with it if there are blue elements in it to harmonize. No need to be matchy-matchy.

    As far as the navigation goes . . . I would give a hearty "Hear, hear!" to the idea of moving Publishing out from under Creative Writing into its own master forum category. And I agree with the idea of combining that with anything having to do with the production and business end of writing.

    The By the Genre forum has always confused me. There's a note on the page saying new genres will get their own forums if there's enough interest, but how is that supposed to happen if the only categories available to post in are Erotica, Fantasy, and Science Fiction?

    In the Workshop, it'd be really helpful if Novels was (were?) broken down by genre like Short Stories is (are?). And if the Novels category was moved up to the top of the list instead of letting it sit down at the bottom. It's my impression that novels are what most of us are writing, and it'd be easier and faster to find likely entries to critique with such a change.

    And, as I mentioned in another thread, it'd be great if, on our own pages, we could see a tally of how many Workshop threads we've contributed to, in addition to the number of WS threads we've started.

    Thanks for asking. :superidea:
     
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  3. Tenderiser

    Tenderiser Not a man or BayView

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    Oh yes, this please! Biweekly hurts my writer soul anyway since it's horribly ambiguous.
     
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  4. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    Thinking about the tags question this morning:

    Thread-starter tags are good. Being a long-time blogger, I'm accustomed to using them. But I was wondering, would it be possible for us to be able to see the whole list of existing tags when starting a thread? There'd they'd all be in a tag cloud or a list, and we'd go, "That one would work," and "Yes, I'd better choose that one," and "Oh, yeah, I wasn't thinking of that, but it'd be appropriate, too." There ya go, all tagged.

    I'm not saying we should clutter up the page with a tag cloud . . . more like a dropdown box that would show all the current options.

    But now that I think about it, maybe a tag cloud on the main contents page might not be a bad idea. Or a way to bring up a tag cloud, if having the whole thing there would take up too much space. It would sure make searching easier, and isn't that what tags are for?

    Or do we already have this facility, and I just haven't noticed? (I just looked and I don't think we do.)

    But speaking of taking up too much space, I wish the tag list could be edited from time to time, to combine redundant tags and correct those that are misspelled. Another tedious job for some staff member, but that would facilitate tagging, and help the search process, too. And be much appreciated, by me at least.
     
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  5. Lea`Brooks

    Lea`Brooks Contributor Contributor

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    I don't care what you do, just please, please, please don't take away the "What's New?" and "Mark All Forums Read" options. These are my favorite features, and I now refuse to join any forum that doesn't have them.
     
  6. Komposten

    Komposten Insanitary pile of rotten fruit Contributor

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    Oh god, if the What's New/New Posts/etc. options were removed... They're insanely useful for moderating since it's easy to get a hold of everything that's been happening since the last time I was on the forum. Also, it's so annoying when forums don't have those options (or when they only show the ~5 latest posts/threads and nothing more).
     
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  7. Bill Chester

    Bill Chester Active Member

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    I was surprised when I first looked at WF to see the white background. The first thing I do when setting up an app is to select a background colour. I like the sepia of Kindle and the grey of Scrivener's full-screen mode. White is hard on my eyes.
     
    Last edited: Jan 19, 2017
  8. Komposten

    Komposten Insanitary pile of rotten fruit Contributor

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    Having different colour schemes does sound like a pretty good idea. I personally prefer dark (but not complete black) backgrounds with lighter text/elements (grey/beige/etc., not white).
     
  9. peachalulu

    peachalulu Member Reviewer Contributor

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    I love writing forums layout and the colors are great. I wouldn't change much. There are two features I love on another site though - Critique Circle. One is that when you critique a story you can critique by paragraph. A little box comes up and you can mention what works and what doesn't. You can also leave notes before the line by line critique and after. That saves a lot of time copy and pasting to highlight certain things - like this dialogue doesn't work or I don't get what this sentence means.
    The other good feature is when you go to the authors page it has a tab showing you links to all their critiques so that you can see how good they are at it, what they enjoy reading and possibly send them a p.m. requesting their talents.
     
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  10. Iain Aschendale

    Iain Aschendale Lying, dog-faced pony Marine Supporter Contributor

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    Doesn't the highlight and "quote" function work pretty much the same?
     
  11. matwoolf

    matwoolf Banned Contributor

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    The contests might be run more like a coup in The Gambia (not a coup actually, but democratic and just.). After two, three months the current moderator is humiliated due to dwindling reader response - usually, real or imagined - actually, and particularly to my own writing occasionally (a victim), and then the fallen moderator is banished with pitchforks. A new prince steps forward to run the story-telling feature with fresh options, coloured fonts, and on-screen crayoning. We repeat the process for centuries.

    Plato said the same thing over one hundred years ago. An idea going forward.
     
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  12. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    Thank you all for your thoughtful replies. I'm eventually going to compile a list, which will help me prioritize and better define issues and re-design goals. I know many of you've been here a while, so you're accustomed to the design and functionality. Are there any design, navigation, functionality or missing-features that you think new users would intuitively expect, but have to dig deep to find?

    Thanks for bringing tagging into the discussion. I don't want to force a feature that no one wants to use, but I believe there is legitimate utility in tags somewhere. :p

    Most of what you described is possible, or exists. Our current tag configuration allows an infinite number of tags to exist in the database. Anyone can add tags to existing threads and the number are controlled by usergroup.

    Presently, you can go to https://www.writingforums.org/tags/ to search tags and view a cloud of the most popular ones.

    Even though there is no limit to the number of possible tags, limiting them to 25, 100, or 200 pre-defined tags might be a good idea. Software add-ons exist that can radically extend the tag functionality. It's actually relatively easy to combine/re-name tags from an admin/moderator point of view. I can search partial tags, create a short list of tags related to self-publishing, then re-name them.

    As of now, when creating a thread there's the option to add tags right below the main post content. When you type a tag it auto-suggests. It may be possible show a list of all tags or a list of suggested tags for that particular forum. Do you think this would increase tag usage?

    Assuming it does, how does this actually add value? I don't think many people search by tag. How does it improve the ability to find and to disseminate information? Or rather, how can we best implement content discover based on a topic/tag?

    I think the tags have great potential in disseminating and filtering information. With tags we could have a page (think like a forum page or the What's New page) that display content related to a specific tag. It could be used to filter out weak content from the best content.

    The real question is what would this look like, and would people be willing to adapt in the change in usability.

    You're not the only one. Tags are a odd function on a forum, and the value they add depends on how they're integrated and used, and if they're used. Honestly I don't think anyone uses tags to find content - but there's real potential there!

    Regarding the search engine, I'd love it if we could raise money for improvements like that, but I'd rather not due to our monthly/bi-monthly server fundraiser.

    I think that's a good idea. I think in examining design and usability, making new members feel welcome and making the site easy to use are crucial. Perhaps it could be taken a step further. I like the idea of heavily directing members to the introductory forum. Ideally, new members would be able to walk through a basic tutorial of site features and use. Think of any modern app tutorial.

    Part of my interest in a re-design is making the forum easier for new members to understand and use. Kids these days are growing up with mobile apps and instant search results, so many of them have never even thought to use a forum, let alone know how to use it.
     
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  13. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    @Sack-a-Doo! I agree with you on publishing/self-publishing and the categorization of forums as you described. Noted. ;)

    @Tenderiser I agree with you and others about the sub-forums. Sub-forums that aren't very active are a bad asset to have. I don't think there's an inherent problem with having many specific sub-forums as long as they're active/popular areas of the site.

    This issue is similar to the unintuitive layout of the sub-forum layouts, which seemingly makes it harder to recognize where to post threads.

    You don't think critique partners/beta readers is obvious with the name "Collaboration"? hmmm. Great point about member's books, that's something I'd like to see added to profiles (by the way, the bookstore link does allow you to buy from amazon to support the site).

    These are the type of usability specific's I'm looking for. Thank you.

    A new mobile style is definitely a priority with a redesign.

    Point A is interested, what do you think @Wreybies?

    As for the erotica forum, I'm not a fan of the setup either. I believe we originally tried with the erotica stories forum in the writing workshop and there were problems for whatever reason.

    Contest access and ease of use is definitely on my list. In a previous thread several usability challenges were outlined and there's huge room for improvement.

    As for Adsense, there's not much I can do. It may be possible to exclude certain types of advertisers. Ideally I'd like to find some private advertisers offering products or services relevant to the forum.

    Ahh, another sub-forum/parent-forum conundrum. If you visit the By The Genre forum, you can create a post in the main forum and choose a thread prefix from like twenty different genres. Genres that have enough threads in the main forum eventually get their own sub-forum. Obviously this doesn't seem to be very intuitive.
     
  14. Tenderiser

    Tenderiser Not a man or BayView

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    Nope - to me it suggests writing collaborations, like two people co-authoring a story.

    IIRC there's something in Wreybies' welcome PM, or in the site rules, which explains what Collaboration is for. But I'm not sure how many people read those, and what proportion of the ones who DO read it actually remember it when they're in need of a beta.
     
  15. jannert

    jannert Retired Mod Supporter Contributor

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    I still think this tab line:
    Screen Shot 2017-01-20 at 12.08.50.png

    should include a tab that says New Members.

    That way, new members are likely to open that tab first. In it, you could either put the New Members Guide in its entirety, now hidden at the bottom of the list of Information:


    Screen Shot 2017-01-20 at 12.09.22.png
    or you could just make a short statement that all new members need to become familiar with the New Members Guide, be a member for a specified number of days, make a specific number of posts, and do a specific number of critiques before they can post in the workshop or post their work anywhere for review. Then direct them to Information, etc.

    I'm still seeing lots of new members who obviously don't go to "Information" first off—sounds dull, and they probably think they can wing it without reading 'information'—and instead start looking at the more exciting options on this Forum. They end up posting their work (often on the first day) in various threads. This can be embarrassing for them, when they get told they can't, because they haven't fulfilled the membership requirements yet.

    I understand they get told by one of the mods when they first register that they need to read the New Members Guide, but obviously they don't all take it in. If there was a tab labeled New Members at the top of the page, I think they might be more apt to take notice.

    It would make sense to make the New Members' task of getting to grips with this excellent site a bit easier, and an extra tab wouldn't derail any trains.
     
    Last edited: Jan 22, 2017
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  16. Sack-a-Doo!

    Sack-a-Doo! Contributor Contributor

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    This makes me think of what's happened to niche markets in the bricks-n-mortar retail arena over the last 30 years or so. Once demand for a specific item drops below a certain level, it disappears from the market altogether, not because demand has disappeared completely, but because the cost of making it available is deemed too high to justify stocking it.

    And I see a parallel with niche sub-forums. Sure they may bring clutter to the site, but niche sub-forums IMHO are what will relieve overburdened general category forums. This is going to be a fine line to walk because without those niche sub-forums, any post that would have gone into one is going to end up in 'general' or some other inappropriate forum.

    Do you have a site traffic analysis (analyzed by topic rather than forum placement)? Is there any way to do one other than by using Google or some such to carry this out (I haven't kept up with this end of site design/management so I'm a bit out of the loop)? It could take some time to do, but would be a good place to start in trying to sort this out.

    I'm speaking out in favour of niche topic sub-forums because, as clutter-y as they may be, they will help relieve traffic in overworked areas. Perhaps there's a way to do it so it isn't so in-your-face. Like, for instance, have the most popular forums listed first, followed by the next most popular, etc. down to the least popular (or niche) forums/sub-forums. Just a thought and I'm sure that given time, someone can improve upon it.

    This issue may be resolved to a degree by using plainer language for forum/sub-forum titles.

    With this community being as diverse as it is, including not just people new(ish) to English, but native speakers from several cultural backgrounds, using idioms or expressions to name forums may be creating a bit of confusion and leading people to post in an inappropriate part of the site. For instance (and I'm glad you brought this up)...

    I can only speak for myself, but I assumed this forum was for people who want co-writers and so I've never read it, being completely uninterested in having one. And I made that decision based solely on the name of the forum.

    I don't see feedback as partnering; same goes for seeking critiques. Since both are pretty much the same, a forum entitled Feedback or Critique Corner might help steer the appropriate traffic into this forum.

    In fact, the revamped site might benefit greatly if it were broken down into the stages of writing, something like (and this is just off the top of my head):
    • Preparation
    • Writing
    • Rewriting & Editing
    • Workshopping
    • Publishing
    • Self-publishing
    • Contests
    • Success Stories
    • Water Cooler
    With appropriate sub-forums, of course.
     
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  17. Lea`Brooks

    Lea`Brooks Contributor Contributor

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    I personally never had a problem navigating the site. It's always seemed very user friendly to me.

    However, even after how long I've been here, I still don't know where to post certain things. I think the subforums could be renamed and described a little better to make it more clear.
     
  18. BayView

    BayView Huh. Interesting. Contributor

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    One thing that just occurred to me, and more of a micro rather than a macro feature...

    For some reason we don't seem to be able to link to Amazon in our posts. I'm not sure if this is because I do the links wrong or because of something to do with the Affiliates program or what it is, but it's kinda frustrating...

    For the marketing side of things (like, discussions of how to market, not authors trying to market their books to other forum members) it would be nice to be able to link to examples. Amazon is a pretty huge part of the publishing world, after all.

    And for book discussions, the "look inside" feature is really useful - a great way to point out writing styles, different features of different books, etc.

    So if there's any way to allow links to Amazon (or to point out to me why I'm a loser who can't make an existing way work) that'd be excellent!
     
  19. big soft moose

    big soft moose An Admoostrator Admin Staff Supporter Contributor Community Volunteer

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    its not just you , its the way the links are processed. I think you can stop it from happening using a square bracket command round your link but i can't remember what the command is @Wreybies probably knows

    Edit: scratch that - the amazon linking is picking up that its an amazon url and changing it to the product ID despite the square brackets ... ho and indeed hum

    Edit 2 : it looks as though the site might be running an amazon parser add on , which changes the amazon link into an affiliate link so that if the book is bought through the link the site gets some cash. From what I can make out there's no way of avoiding this , although posting your link in [ url ] brackets without the spaces may make it link the affiliate more tidily
     
    Last edited: Jan 21, 2017
  20. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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  21. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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    That was just a test.
     
  22. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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    Does my link to Amazon show up for you on your screen, @BayView?
     
  23. big soft moose

    big soft moose An Admoostrator Admin Staff Supporter Contributor Community Volunteer

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    laughs (great minds) - I've been doing that too - it works fine as an affiliate link so long as the url you use has the amazon ID, but we don't seem to be able to show the link as a simple line of text which would be a lot tidier in a forum discussion

    Affiliate links also don't show if anyone is running an adblocker
     
  24. BayView

    BayView Huh. Interesting. Contributor

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    Would it be somewhere obvious? I'm hunting through all the books in your sig line (so cool that they go different places!) but I'm not seeing anything obvious.
     
  25. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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    Not my sig line, post #45 of this thread.
     

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