I have an idea to embed a phrase from a conversation, as a kind of hybrid between a conversation and plain narrative. The idea is to make the narrative more lively, whilst digesting the conversation to its core phrase. A kind of citation as you come across in newspaper articles. However, I am wondering if that's common/acceptable in fiction. Example: [... preceding narrative...] They admitted that they had suffered a minor break in and a few documents of minor importance had been downloaded. “We are embarrassed by the breach of our security,” the press officer said, “but we think that no real harm was done.” [..narrative cont'd...] Any thoughts?