1. Hannah0113
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    Hannah0113 Member

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    Question [Solved] Email question

    Discussion in 'Support & Feedback' started by Hannah0113, Jun 5, 2015.

    How do I stop getting emails every time someone responds to a thread I have also replied to? I thought I turned it off - I have the box unchecked in Preferences that says 'and receive email notifications of replies'. I am still getting emails though.
     
  2. Hannah0113
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    Hannah0113 Member

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    Just to clarify: I want to get the 'alert' but not the email. How do I do this?
     
  3. Wreybies
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    Wreybies The Ops Pops Operations Manager Staff Contest Administrator Supporter Contributor

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    I'm going to analyze your permission, Hannah, to see if I can find the missed switch in need of flipping. ;) Back in a bit...
     
  4. Wreybies
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    Wreybies The Ops Pops Operations Manager Staff Contest Administrator Supporter Contributor

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    Did you go to "Alert Preferences" under your settings, or just "Preferences" under settings? (analyzing your permissions didn't give me the answer)
     
  5. Hannah0113
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    Hannah0113 Member

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    Just Preferences. I couldn't find anything about email in Alert Preferences.
     
  6. Wreybies
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    Wreybies The Ops Pops Operations Manager Staff Contest Administrator Supporter Contributor

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    Hmm... Any chance I can get you to give me a screen cap of that? It sounds like you've got the right switches flipped.
     
  7. Hannah0113
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    Hannah0113 Member

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    Is this what you need?
     

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  8. Wreybies
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    Wreybies The Ops Pops Operations Manager Staff Contest Administrator Supporter Contributor

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    Yeah, that's it, but... it does look like you've got it set correctly. Mine is only different in that I DO NOT auto-follow threads in which I comment. Way too many alerts for me on top of staff stuff. :meh:
     
  9. Hannah0113
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    Hannah0113 Member

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    Is there anything in Alert Preferences that maybe I should change?
     
  10. Wreybies
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    Wreybies The Ops Pops Operations Manager Staff Contest Administrator Supporter Contributor

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    Try going to Settings> Contact Details and turning off the button for email whenever your name is mentioned.

    Screen Shot 2015-06-05 at 1.24.50 PM.png

    Are you getting emails even if members do not quote your prior posts?
     
  11. Hannah0113
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    Hannah0113 Member

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    Yes, I'm getting emails for everything. They are taking over my inbox!
     
  12. Komposten
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    Komposten Insanitary pile of rotten fruit Staff Supporter Contributor

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    When you change the email preference it will only affect future thread watching. Threads you already follow will still send emails. In order to get rid of these emails you'll have to go to each thread, choose "unwatch", then choose "watch" again and make sure that "and receive email notifications" is not checked.

    I also have this problem and I'm afraid this is the only solution I've found.
     
  13. Hannah0113
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    Thanks! I just did this to each thread I'm watching, so now we wait and see if it works. :)
     
  14. Komposten
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    Komposten Insanitary pile of rotten fruit Staff Supporter Contributor

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    Let's give it a try by replying here. :)
     
  15. Hannah0113
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    I think it worked. Thank you both for your help!!
     
  16. Komposten
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    Komposten Insanitary pile of rotten fruit Staff Supporter Contributor

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    No worries. :)
     

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