Let's say, hypothetically, someone says they're researching their family history and they subtlety asked you for help in doing so. My question is this: How do you start with the historical research? How do you pinpoint exactly what they're talking about? How do you -- well -- even start? I would like to know because someone close to me has stated that they're researching their family history and I want to help them. Please, how can I do this?