Many individuals who perform volunteer work in the human services field have good intentions, as lots of them want to help others and make a difference in their lives. And their's always people who want the help from volunteer workers. However, while some people will tell you, the volunteer, about their issues and do what they can to help themselves, their are others who like to tell you their issues, yet when it comes down to it, will not do anything to help themselves. To me, if someone tells you about their problems but does nothing about it on an occasional basis (but generally does what they can to help themselves), then that's fine. We probably all express our issues to others and do little about it once in a while. But when someone tells you their issues and does little about it on a regular basis, then that's a problem. It's an unfair position for them to put you in. Volunteer work in which you try to help others by hearing their issues can be rewarding since you often can help them. However, if you come across someone who expresses their issues to you but does nothing, you shouldn't have to put up with it. People don't have much patience with those who expect others to hear their issues but elect to do nothing...and with good reason.