1. Daniel
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    Daniel I'm sure you've heard the rumors. Founder Staff Contributor

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    Survey Discussion

    Discussion in 'Support & Feedback' started by Daniel, May 20, 2011.

    Feel free to share your thoughts on the survey or any issues that arose when taking it.

    Thanks for taking the time to share your feedback.
     
  2. funkybassmannick
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    funkybassmannick Contributing Member

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    "Is there anything that can be done to improve the site?" "What ideas do you have to improve the site?" "If you could change ONE thing about the site?" "How can we improve the site?" "What's your least favorite aspect about the site?"

    HAH! Great survey, don't get me wrong. But that same question came up like a million times. It's an important one, and I bet you get different opinions every time. I just thought it was silly.
     
  3. mammamaia
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    mammamaia nit-picker-in-chief Contributor

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    survey has a gremlin that won't let me get past page 2!... every time i finish that page and hit 'next' it just goes back to it... tried it over and over and no go... here's what i put in the 'what improvement would you like to see' box:

     
  4. Cogito
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    Cogito Former Mod, Retired Supporter Contributor

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    I had the same problem.
     
  5. alter-ego
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    alter-ego Banned

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    If you haven't answered a question with an asterisk it will kick you back to the same page until you put an answer in.
     
  6. Cogito
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    Cogito Former Mod, Retired Supporter Contributor

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    That isn't it. I had answered everthing on the page.
     
  7. Reggie
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    Reggie I Like 'Em hot "N Spicy Contributor

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    I've answered everything on the page too, but I am still taken to page two wheneveter I click "next." Then when I click "next," I am taking back to page two. After that, I click "next..." I think you get the picture now. :D
     
  8. Trish
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    Trish I've been deleted.. again Contributor

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    Same here... is it fixed yet, Daniel?

    @mama - I did much the same thing, lol
     
  9. Daniel
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    Daniel I'm sure you've heard the rumors. Founder Staff Contributor

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    Thanks guys. I'm not sure what the problem is - it seems most people are able to take the survey fine. The main group who can't are supporting members. I'm still looking into it.

    I made some changes. Could someone who's had problems try again and get back to me?
     
  10. Reggie
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    Reggie I Like 'Em hot "N Spicy Contributor

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    Just tried again, but it still takes me back to page two. I will try again and see. I'm not sure how long ago did you try to fix the problem. I just tried again about 10 minuites ago.
     
  11. Trish
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    Trish I've been deleted.. again Contributor

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    I'll try in a minute or two...
     
  12. Cogito
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    Cogito Former Mod, Retired Supporter Contributor

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    From a less technical perspective, there is a lot of redundancy to the survey, if the second page is any indication. Although they are not identical questions, they are similar enough that they could surely be combined.
     
  13. Trish
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    Trish I've been deleted.. again Contributor

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    It let me get to page 3... then threw me back to page 2 and said stay. And stay. And stay. GRRRRRRRRRRR :p
     
  14. Reggie
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    Reggie I Like 'Em hot "N Spicy Contributor

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    Since some people can do it, it might depend ont he type of browser you're using.
     
  15. Trish
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    Trish I've been deleted.. again Contributor

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    Oh yeah... hadn't thought of that, Reggie. I use IE... how about the rest of you?
     
  16. hiddennovelist
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    hiddennovelist Contributing Member Contributor

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    I use Firefox, and it worked for me on the first try.
     
  17. Trish
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    Trish I've been deleted.. again Contributor

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    We already decided though that it was just because you're so cool, right? :p
     
  18. hiddennovelist
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    hiddennovelist Contributing Member Contributor

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    It really probably is. ;)
     
  19. Trish
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    Trish I've been deleted.. again Contributor

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    Right! That's totally what I said, right? ;)
     
  20. Reggie
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    Reggie I Like 'Em hot "N Spicy Contributor

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    I'm using Google Chrome, and the survey allow me to get through all of the pages, so it is possibly the browser and not the network.
     
  21. Trish
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    Trish I've been deleted.. again Contributor

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    Let us know if it works? I really don't want Firefox, but at least Daniel might have an idea of the issue.
     
  22. mammamaia
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    mammamaia nit-picker-in-chief Contributor

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    i use msn, so it seems it doesn't work for a variety of browsers, which makes me think that can't be the problem...
     
  23. Gannon
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    Gannon Contributing Member Contributor

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    I took the survey fine. One thing I'd add to my responses that I forgot at the time is that I'd like to see greater prominence given to the fledgling book club we run. It can be demoralising for the well-meaning types that organise it to have only two or three participants each month.
     
  24. EdFromNY
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    EdFromNY Hope to improve with age Supporter Contributor

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    I have IE and have the same problem.
     
  25. TWErvin2
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    TWErvin2 Contributing Member Contributor

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    IE here and cannot complete survey via several computers. May try another browser later.
     

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