I am not happy because someone at the church reported to the pastor (my boss) about my "customer service" for lack of a better term. What ticks me off...he isn't the one I talked to. He reported based on what he heard from his step-son and from his wife (two separate occasions). So, it wasn't even first hand information. And, it wasn't accurate. And, his wife and step-son should have complained if they didn't feel their issues were handled correctly. In both situations, they were asking for something I either didn't know or wasn't qualified to make a decision on. In the case of the wife, I didn't know and directed her to who did. In the second, I said it was a trustee issue and since they had already met for the month, I would talk to the president of the board directly to push his request through. Dumbbutt made it seem like I just blew off his family members and didn't do anything. Totally not accurate and I had to explain myself to the boss. I hate that.