So, I've been told (including a senior editor from a small publisher) that my writing is good, great. I've also been told my characters are likeable, great. These people have read between 1-3 chapters. (nobody has read the entire novel yet) But repeatedly reports have come back that people don't really "get" the story right from the beginning, they feel a little lost, they don't feel hooked at all. They like it on all accounts, but nothing hooks them. They like my MC and relate well to other side characters, but don't seem to actually CARE about them (esp MC). I've read my novel through about 3 times now - while I care about my MC (I would, I'm the writer), I can confirm that something's missing. Somehow, it lacks this "spark". And I don't know what it is, or how to fix it. Someone said to focus on making my characters really personable, which is good enough advice - but how? Heeeeeelp!