I would like to throw the following words and phrases into Room 101 because they make me twitch and mutter evil things. You are welcome to join me with your own contributions. 1. Utilise. Say use, damn it! 2. Reach out. As in "let's reach out to our customers." No. Reach into a mousetrap. 3. Touch base. As in "let's touch base on this later." No, let's not. This is supposed to be light-hearted, not a serious discussion about the evolution of language etc. Although, when I take over the world, these will be banned.