I've read in the past that it's permissible to use trademarked words and phrases in a book without permission as long as it's not a critique of the brand. Since I'm currently writing a story set in Canada, I'll use Tim Horton's as an example since it's already come up in my fledgling first draft. So, using that example, a character asking if she could go to Tim Horton's wouldn't be a trademark infringement, correct? Also, whether that's true or not, are there any particular rules I need to keep in mind about trademarks?
Yeah, you're right. As long as you aren't saying bad things about a company, you can mention that your character drank a bottle of Coke or something along those lines.
...yes, that's correct... ...no specific rules... only the common sense/courtesy advice to spell and capitalize the brand names correctly... ...companies that insist on having the 'tm' symbol included [e.g, Kleenex] have no legal clout to enforce that, or to exact a penalty for not doing so... thus, you can certainly use them without the symbol, as is so often done in fiction...
But what if your character has a low opinion of a particular company? Can't he/she say, "Oh God, I've always hated [insert brand]" or is that not allowed?
Eh, it depends. If your character just hates Coke, that's fine. If your character claims Coke causes cancer and goes on and on with a theory, then that could be a problem. But that would be one of libel or slander or other suit involving intentional harm to the brand. It wouldn't be a trademark issue. Trademarks are about protecting the brand -- the likelihood of confusion or dilution of an established brand name. Libel is different. That's the sort of thing you'd be more likely to be sued over, rather than trademark, in a writing context. And then, they'd have to show some sort of real harm or actual potential for harm. A single character not liking the taste or whatever is unlikely to do that. (Although, as with all things legal, it depends on numerous factors.)
liz is right... you need to acquaint yourself with the basics of copyright and trademark law: www.uspto.gov www.copyright.gov