1. ChickenFreak

    ChickenFreak Contributor Contributor

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    Bug Report [Solved] Can't post using Safari

    Discussion in 'Support & Feedback' started by ChickenFreak, Mar 6, 2017.

    Just today, I can't post with Safari on a Mac--I get what should be a post editing page, but no space to edit in. Firefox on a Mac works just fine. Are others with Safari on a Mac working just fine, so that this is probably me?
     
  2. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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    I don't typically use Safari, but I am right now, and....
     
  3. Wreybies

    Wreybies Thrice Retired Supporter Contributor

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    ... and yep, posted with no trouble.

    Screen Shot 2017-03-06 at 1.27.33 PM.png
     
  4. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    This is a Safari post, ya ya ya.
     
  5. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    @ChickenFreak I was able to post with Safari, but this must be related to the SSL update.

    I will look into it. I may need you to help me with testing and identifying the issue.
     
  6. ChickenFreak

    ChickenFreak Contributor Contributor

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    Thanks! (I say from Firefox. :))

    Happy to test.

    I did try typing in the front-door URL with https (https://www.writingforums.org) rather than going to a bookmark, in case it's a redirect issue, but, nope, same problem.
     
  7. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    Good thinking. You don't use an external account to log in here do you? (Facebook, Twitter, Google)

    Edit: @ChickenFreak Xenforo support says it's likely a browser caching issue (unless others are reporting it). Can you try clearing your cache and cookies?

    Second Edit: Safari on Mobile isn't display the post field, just the Post Reply button. Not an isolated incident.
     
    Last edited: Mar 6, 2017
  8. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    I'm no longer experiencing the problem on mobile after clearing my history and making a few backend changes.
     
  9. Steerpike

    Steerpike Felis amatus Contributor

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    I tried posting from Safari just now, seeing this thread. It's working fine for me.
     
  10. jannert

    jannert Retired Mod Supporter Contributor

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    I had a problem posting a couple of days ago as well. The site demanded that I log in (normally I don't need to) and then wouldn't acknowledge my log-in or password. It didn't indicate an error, it just refused to leave the log-in page. I contacted Wreybies on Facebook ...in a panic ...but meantime kept trying. I closed down my browser. (Firefox.) I closed down my computer. I came back on. Still no joy. However, I kept trying again every 5 minutes or so, until, after about 10 tries, I got back in. Bizarre. Not a clue.

    I cleared the cookies from my cache (which I do regularly) but not till AFTER I'd got back in. So that wasn't a factor for me.
     
  11. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    @jannert are you sure it was a couple of days ago and not in the past 24 hours?
     
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  12. jannert

    jannert Retired Mod Supporter Contributor

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    You're right ...ish. I posted my Halp message to Wreybies on Facebook on Monday at 6.55am, our time here in the UK. That's when I was having the problem. Just checked back to make sure.
     
  13. Daniel

    Daniel I'm sure you've heard the rumors Founder Staff

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    That would be 12:55 a.m. Monday morning (late Sunday night) if I'm not mistaken, which is the night I was up all night making the https conversion. It's almost certainly related and I think it's safe to assume it's resolved now that I've made all the major adjustments.

    If it does reoccur please let me know.

    @ChickenFreak are you still experiencing the original issue in Safari? I'm pretty confident your browser cache is referencing some elements from the old http:// version. When you get the chance try reclearing you cache and cookies. I think it should resolve the issue.
     
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  14. ChickenFreak

    ChickenFreak Contributor Contributor

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    I am, and that theory makes sense. I'm making sure I have all my passwords before I trash my cookies, so it may be a while before I report results. :)
     
  15. ajaye

    ajaye Senior Member

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    I had the same problem with not being able to reply via Chrome last night. Clearing cookies and cache has fixed it for me.
     
  16. ChickenFreak

    ChickenFreak Contributor Contributor

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    Yep! Clearing history cleared it up. Thanks!
     
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