Ok, here's the deal. My wife is an avid reader, 95% murder mystery. It is her main and almost only hobby. when she isn't doing something she has her phone in her hand and her mind in a novel. I give her the first 7 chapters of a series murder book I'm trying to write and she couldn't get past the first 3 chapters. Her complaints are that the main protagonist (PT) is not particularly likable. She says that you have to be able to relate to her. I get that, but can the PT be abused and abrasive at the beginning then grow into something else as the novel progresses? What about movie characters that have a main character like Amy Schumer in Train Wreck, who's life is a train wreck? I just don't want to be put in a box and have to write characters a certain way. But she does have a point. She has read 1000's of books and I guess she knows likable and sellable books have relatable characters. Ok, enough of that. I also have a somewhat significant character that is kind of ugly. She also says that this is undesirable. Why?