Came across this article warning against the scams of Author Solutions (from Penguin Random House): http://davidgaughran.wordpress.com/2014/11/21/author-solutions-steps-up-global-expansion-penguin-random-house-integration/#more-3575
I must have been in a cave not to see this one! Thanks Mckk for sharing - though it's pretty dismal stuff coming from a publisher as big as this. Sign of the times or a one-off disaster?
My understanding is that more than one major publisher has this kind of imprint - business is business, I suppose, but I find it distasteful.