Most forums have a system of suspending people before banning them (with exceptions like sock-puppets). Minstrel posted recently that not all bans were permanent. That's confusing. Suspensions serve to calm down a situation, like a time out. I also wonder if we might have a policy for forum members with communication problems like people with Asperger's and other forums of autism. Seriously objectionable behavior need not be tolerated, but surely sometimes deescalating a situation is preferable to complete intolerance of people with social skills disorders.