1. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    Adobe Acrobat DC isn't playing nice

    Discussion in 'Writing Software and Hardware' started by Catrin Lewis, Jan 22, 2022.

    I was going to put this in the Not Happy thread, but it'll be more to the point here, most likely.

    Yesterday I discovered a weird error in the latest printed copies of my first novel. Somehow in three different places I'd managed to replace the word "America" with an ellipse, like so: "to be an . . . n"and "in . . . today" (no rude comments, please). It was only in one chapter, and I corrected them all.

    Awkward. This means I've been handselling copies with this glitch in them, and I need to get the corrected file to Amazon and Ingram-Spark as soon as possible.

    But I need Adobe Acrobat DC to convert my WordPerfect file for print-on-demand, and it's not playing nice. My online Adobe account says I'm all paid up on my subscription and they're debiting the next payment on February 4th. It tells me I have Acrobat DC and a lot of other useful apps and extols what they'll do for me. But every time I open the program on the desktop, it tells me, "We can't verify your subscription status." Sometimes it tells me outright that my subscription has expired.

    Not hardly.

    I spent a goodish amount of time on chat tonight with a rep who kept sending me back to what I'd tried before I opened the chat window. She finally decided it's a tech problem, and they're supposed to call me on Monday. Unfortunately, that's the day before I go out of town for five days. Will they catch me when I can actually talk to them? Who knows?

    Meanwhile, my paperback is for sale with this stupid glitch infesting Chapter 3.

    Anybody else encounter such a problem with Adobe? How did it get solved?
     
  2. SapereAude

    SapereAude Contributor Contributor

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    I have not encountered that problem with Acrobat DC, but there's a reason why I still use Acrobat 9 -- and so does the municipality where I work at my day job.

    Short-term solution: I recommend a virtual printer, doPDF. https://www.dopdf.com/download.html

    It's a PDF virtual printer. All you need is the free version. Depending on your trim size, you will probably have to use a custom setting for that. I use an earlier version, in which embedding fonts is enabled by default. Check to verify that font embedding is enabled when you print.
     
  3. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    Oooh, thanks. Can't try it out at the moment, as I'm going out of town at the crack of dawn Tuesday morning and I have a boatload of things to do before then. I was wondering if there was some free option to do what I'm using Acrobat DC for, and I'll have to try this virtual printer out.
     
  4. SapereAude

    SapereAude Contributor Contributor

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    I started using doPDF in 2013. I've tried other PDF conversion utilities and virtual printers (including Acrobat 9), and I still prefer doPDF.
     
  5. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    Popping back in to say I found out Adobe shut down working with Windows 7 about the time I made the original post last year. I'm still running Win 7 on my writing laptop, because I dislike 10 and despise 11.

    Too bad for me, right? At least now I've wiped my PC's hard drive and gone back to 10, so the computer will boot up in 5 minutes instead of a half hour. And yeah, Acrobat worked on it and I got my corrections made.
     
  6. off

    off Banned

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    Currently Reading::
    Obstructed by Lightning; Unsalted Boundaries; And: The Separation of Nouns, verbs and Adjectives in Prehistoric Languages
    I have Windows 11, WordPerfect and the free version of Acrobat.

    I noticed that tragically one function after another disappears from useful applicability in WordPerfect. WP was a brilliantly written, intuitively useable, robust program; but as time goes by, it is less and less compatible with Windows.

    So I bought Office 2021 on eBay a month ago, and haven't even started the struggle to learn to emulate on Windows the functions of my much-beloved WP.

    My grandmother always said, "Go with the times. You'll eventually need a horseless carriage for moving, and a machine that hangs on the wall and enables you to talk to people across the world." She died in 1962 at the ripe age of 88. Truly a visionary, how right she was.

    What I mean, and this is basically the the link of meaning to your post, Catrina, is that your problem of invalid and unexpected text replacement may not be related to Acrobat but to the old age of Wordperfect and its growing incompatibility with Windows.

    I am not sure of this, I am just suggesting this. The workings of modern personal computers are fully inscrutable for a pleb like me.
     
  7. Amontillado

    Amontillado Senior Member

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    The case for Markdown is strong. Use a powerful editor like BBEdit, or vim, or emacs, and format in software dedicated to that. Right now, I've got a flyer I need to write. I'm going to format it in Affinity Publisher. I think I may write the components of it in iaWriter.
     
  8. Catrin Lewis

    Catrin Lewis Contributor Contributor Community Volunteer Contest Winner 2023

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    Don't think so. I couldn't open Adobe Acrobat Pro DC on my Windows 7 laptop, period. Adobe kept telling me it couldn't find my account. Nothing to do with WPX6 at that point.
     

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