Maybe this goes in Marketing, but since it's a thing I would casually ask over drinks at the bar, the Lounge will have to do. I'm trying to put my new book in Member Publications and I can't for the life of me figure out how to put the cover image on it. All I get is "Uploaded file is too large," which is odd as I managed to check that the resolution is the same as for the first book. Tried clicking on Galactic Division to see if I could figure out the size of that one, but it just sent me straight to Amazon. Nice feature, by the way. I want it. Did manage to upload a little 96x96 icon for it. I'm pretty sure the problem is with me trying to use the same button to do the cover, but I'll be damned if I can find the right button for it, so like a real man I stubbornly keep clicking, but a little harder each time. So, if anyone could point me to either the last time I asked this, which I'm sure I did but can't find, or a sticky post explaining it that I also can't find, I'd appreciate it.
It isn't resolution you need to be looking at but filesize. How many kilobytes? Most likely you've got the image at a high filesize and it needs to be compressed. When I go to do this in Photshop I choose the option to "Save for Web," which compresses it down quite a bit. I don't know what kind of software you're using or what the compression stage would be called, but it's when you're creating the final output version of the image. Make sure it's set up to make nice small files, like under a megabyte or maybe less than four or five MBs.
Screwing around on a Chromebook. I'll see if the Photoshop laptop does any better, but the file is 726kb already.
Well that's not it then. The only other thing I can think of is filetype. Or the site is just being screwy again.
Have you tried making the file size less than 500kb if possible? I think that was the limit. But maybe member publications should have a higher limit. See: https://www.writingforums.org/threads/file-size-limit.174443/
Though my job is in graphics, I don't have access to Photoshop at the moment, but I'll give that a go soon as I have a moment to sit down for it. Thanks.