Ok, so quick back story, back on the twentieth I got an mp3 player for my birthday. It everythin went along fine for the first few days, until christmass morning when I connected it to my computer via usb 2.0 high speed, the cable that came with it, it wouldn't read. Upon further investigation, I got the error, "This Device Cannot Start Code 10." I have tried the steps that troubleshooting gave me. I have uninstalled it and renstalled it and I have searched for an updated version of the driver. Needless to say, they didn't work. So, to any of you that are wise in the ways of the computer, what would you suggest?