The context: My MC is in a bit of a crisis- Bad Day would be an understatement. He used to see a psychiatrist for anxiety and depression. And, later, to deal with grief and stress after his wife’s death, but had to stop due to an increasingly busy schedule. And possibly because he can’t/couldn’t afford regular sessions, but I’m still working on that. In this time of crisis, he calls his old psychiatrist who is unavailable at the time. Receptionist schedules an appointment via phone call for the next day. So a few questions: 1. Who would make the phone call the next morning to actually start the appointment: psychiatrist, receptionist, or MC? Whoever makes the phone call, would they call at say 10:00am on the dot (if that was the scheduled time)? If it was psych or receptionist, would it possibly be a little off depending on other patients? If it’s MC, can he be a little late in calling? Early, or would he get put on hold or something? 2. Do I say patients or clients or ?? 3. Would MC be able to continue refilling any prescriptions if he stopped seeing his psychiatrist?